Issuer Agent Interface

03.06.2025

Clearstream offers streamlined General Meeting services to issuers or their issuer agents. These services currently cover equities (for which Clearstream’s German CSD (CBF) and LuxCSD are Issuer CSDs) and securities held under the common debt structure (for which Clearstream’s ICSD (CBL) is Co-Issuer CSD).

Corporate event communications between issuers and their issuer agents

The Clearstream General Meeting services allow issuers or their issuer agents (that is, CBF and CBL Issuer Agents as well as Common Depositories (CDs) and LuxCSD Principal Agents (LPAs)) to send proxy service messages through the Proxymity Vote Connect service. This outsourcing only includes the GM notification flows, while processing of voting instructions will take place directly between Clearstream and the issuer agents.

The Issuer Agent Interface Connectivity Guide lays out how issuers or their issuer agents can connect to the Proxymity Vote Connect platform.

Activation of the service  

The activation of the service requires the following:

  1. CBF and CBL Issuer Agents to establish a contractual relationship with Clearstream Banking with the signing of the “Issuer / Agent Interface Service Application Form”. This does not apply to CDs and LPAs.
  2. All issuer agents to connect to Proxymity Issuer Agent Interface via Swift, API or User Interface. For each Swift user, RMA needs to be exchanged (for seev.001, seev.002 and seev.008) with Proxymity over Swift FINplus and production BIC needs to be provided.  
  3. For all issuer agents, RMA needs to be exchanged (for seev.004, seev.005, seev.006 and seev.007) with Clearstream Banking.
  4. All issuer agents to test end-to-end General Meeting Delivery (to Proxymity) and receipt of Voting Instructions (from Clearstream).

In addition to the “Issuer / Agent Interface Service Application Form”, issuers or their issuer agents also need to:

  • Complete the Authorised Request Agreement if they need to be onboarded to the Proxymity Vote Connect User Interface; and
  • Sign and complete the End User Agreement if they wish to use Proxymity’s RESTful API for announcing General Meetings.

Additional requirements before CBF and CBL issuer agents sending any meeting announcements to Proxymity 

For a German issuer, a CBF issuer agent shall deliver to Clearstream Banking (at the following email address pcp@clearstream.com) a letter of authorisation using the template provided by Clearstream Banking and send a copy to Proxymity (at the following email address clearstreamgeneralmeetings@proxymity.io) at least two business days in advance prior to submitting the announcement.

For Eurobonds, CBL issuer agents shall deliver to Clearstream Banking (at the following email address pcp@clearstream.com) relevant information (meeting notice and list of ISINs subject to the meeting announcement) and send a copy to Proxymity (at the following email address clearstreamgeneralmeetings@proxymity.io) at least two business days in advance prior to submitting the announcement.